Environment
Novell Audit 2.0
Situation
It is possible to generate a "System Error" when selecting query options if the following components are installed (in the order listed)
1. Workstation iManager 2.7 (mobile)
2. Novell Audit 2.02 plug-in for iManager 2.7
3. Novell IDM plug-in for iManager 2.7
Resolution
Uninstall the Novell Audit plug-in.
a. Click on the “Configure†button in iManager
b. Expand Plug-in Installation
c. Click on “Installed Novell Plug-in Modulesâ€
d. Place a check next to the “Novell Audit†line and click Uninstall
e. Wait for the process to finish, and close iManager when prompted to re-start tomcat
Verify the Novell Audit plug-in has been removed.
a. After authenticating to iManager, look for an “Auditing and Logging†role. If this role still exists, close iManager and follow the steps outlined in Novell Support TID# 10096957
Re-install the Novell Audit plug-in
a. Click on the “Configure†button in iManager
b. Expand Plug-in Installation
c. Click on “Available Novell Plug-in Modulesâ€
d. Put a check in the box next to “Novell Audit†and click Install