Outlook Connector not updating folders

  • 7000359
  • 12-May-2008
  • 27-Apr-2012


Novell GroupWise 7
Novell GroupWise Outlook Connector
Microsoft Office 2003 suite


Outlook does not update the Unread Mail or For Follow Up folders. Folders are italicized and grayed out. When folder is selected, the folder will appear as a normal folder that would have contents in it, except that will not display the number of unread messages or flagged follow up messages. So that if you had four unread messages in the unread folder, there should be a (4) to the right of the Unread folder, indicating that there are four unread messages in that folder, but no number appears.


Novell Development is no longer pursuing updating the Outlook connector code base and so this defect will not be fixed.

Change Log

updated resolution and removed reported to engineering.