Environment
Novell GroupWise 7
Novell GroupWise Outlook Connector
Microsoft Office 2003 suite
Novell GroupWise Outlook Connector
Microsoft Office 2003 suite
Situation
Outlook does not update the Unread Mail or For Follow Up folders. Folders are italicized and grayed out. When folder is selected, the folder will appear as a normal folder that would have contents in it, except that will not display the number of unread messages or flagged follow up messages. So that if you had four unread messages in the unread folder, there should be a (4) to the right of the Unread folder, indicating that there are four unread messages in that folder, but no number appears.
Resolution
Novell Development is no longer pursuing updating the Outlook connector code base and so this defect will not be fixed.
Change Log
updated resolution and removed reported to engineering.