Mail does not get delivered to External Users through a Distribution List

  • Document ID:7000358
  • Creation Date:12-May-2008
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment


Products:-
Novell GroupWise 7 Support Pack 3

Situation

Symptoms:
Unable to send mail to External Address via Distribution List 
Mail gets delivered to Internal users only.
Mail does not get delivered to External Users

Resolution

Reported to Engineering.

Status

Reported to Engineering

Additional Information

This was found in 7.0.3

Steps to duplicate.

1) Create a Distribution List
2) Create an External Domain
3) Create an External Post Office
4) Create an External user
5) Add Members to a Distribution List (i,e Internal and External) 
6) Select the preferred addressing format for an External user in Internet      
   Addressing.
          or 
   Provide a preferred e-mail ID. 
7) Send an e-mail to Distribution List

Mail gets delivered to Internal users only.
Mail does not get delivered to External Users