Unable to "Import Managed Devices"

  • 7000345
  • 21-Mar-2012
  • 13-Nov-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1

Situation

When attempting to Import Managed Devices (ZCC > Devices > Device Tasks > "Import Managed Devices") the Window for entering the Registration Key never comes up. Therefore new devices cannot be imported

Resolution

This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

Workaround: Add the Zone Right "Configure Registration" to this same user. This right allows the user to use "Import Managed Devices".

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