Novell GroupWise Address Book has stopped working

  • 7000335
  • 07-May-2008
  • 26-Apr-2012

Environment

Novell GroupWise 7.02
Microsoft Vista

Situation

The GroupWise address book will time out with an error "Novell GroupWise Address book has stopped working" from time to time.

Resolution

This is an XML issue. The GroupWise 7.x address book renders using XML. Installing the Microsoft Knowledgebase article update KB 941833 will correct this problem. This fix can be installed at any time, before or after the GW client is installed on the Vista computer.

Additional Information

On Vista, you must run this patch as Administrator in order to install it.