ZENworks 10 bundles do not appear in Application Window when GinaDLL is msgina.dll

  • 7000256
  • 30-Apr-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Microsoft Windows XP Professional

Situation

Bundles do not show up in ZENworks Application Window

User does not appear to be authenticated to user source


Resolution

Make sure HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDLL is nwgina.dll

When the ZENworks 10 agent is installed to a Windows XP workstation that has never had the ZENworks agent or the Novell Client installed, the registry key listed above is changed from msgina.dll to nwgina.dll. The ZENworks 10 agent must use nwgina.dll in order to function properly.

Some software applications can change nwgina.dll to msgina.dll and cause authentication to the user source in ZCM to fail, as well as bundles associated to users to fail to display. Some authentication implementations also require msgina.dll to be present in the registry key above, which will cause authentication and bundle display to fail as well.


Feedback service temporarily unavailable. For content questions or problems, please contact Support.