Faulting application exgate.exe, version 7.0.3.0, faulting module gwin.dll, version 0.0.0.0

  • 7000204
  • 24-Apr-2008
  • 27-Apr-2012

Environment

Novell GroupWise Gateway - Exchange Gateway

Situation

Event Type: Error

Event Source: Application Error

Event Category: (100)

Event ID: 1000

Date: 4/23/2008

Time: 12:20:01 PM

User: N/A

Computer:

Description:

Faulting application exgate.exe, version 7.0.3.0, faulting module gwin.dll, version 0.0.0.0, fault address 0x000072bc.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 65 78 67 ure exg

0018: 61 74 65 2e 65 78 65 20 ate.exe

0020: 37 2e 30 2e 33 2e 30 20 7.0.3.0

0028: 69 6e 20 67 77 69 6e 2e in gwin.

0030: 64 6c 6c 20 30 2e 30 2e dll 0.0.

0038: 30 2e 30 20 61 74 20 6f 0.0 at o

0040: 66 66 73 65 74 20 30 30 ffset 00

0048: 30 30 37 32 62 63 0072bc

Resolution

The crash is caused by a malformed message, i.e. "user@" without a top-level domain (.com, .edu, etc).

Workaround is to have a smart mail host or message scanner quarantine any message without the top-level domain.

Reported to Development.