Ping not working for SSLVPN in Enterprise mode.

  • 7000188
  • 23-Apr-2008
  • 26-Apr-2012

Environment

Novell Access Management 3 Support Pack 3 applied
Novell Access Management 3 SSLVPN Server

Situation

SSLVPN in Enterprise mode was setup and working fine for applications that needed to be accessed over the VPN tunnel.
Only hosts could not be reached via ICMP (ping).

Resolution

A Traffic Policy was defined and the protocol was set to TCP.
So if you would like to have ICMP to work over the VPN tunnel then you need to either make a separate rule for ICMP or choose for protocol ANY which will then include TCP, UDP and ICMP.
Once changed the hosts behind the SSLVPN where reachable via ICMP.