Environment
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 ZENworks Control Center - ZCC
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 ZENworks Control Center - ZCC
Novell eDirectory user source
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 ZENworks Control Center - ZCC
Novell eDirectory user source
Situation
Browsing user source in ZCC does not show alphabetical sort order for users or containers
Resolution
This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support
This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support
This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support
Cause
The sorting logic is considering whole LDAP object notation like cn= for individual objects or ou= for organizational units instead of just the common name value of the object.