SSLVPN "Failed to start the Client. Please logout" error on Mac PPC

  • Document ID:7000156
  • Creation Date:21-Apr-2008
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Access Manager (NAM)

Environment

Novell Access Management 3 SSLVPN Server
Novell Access Management 3 Support Pack 2 applied
Mac PPC running OS 10.4.7

Situation

SSLVPN configured and running. All Windows based clients could connect and access internal applications through the SSLVPN tunnel. Mac clients on the PPC could not connect to the same SSLVPN server. Instead of getting a green 'connected' status, the connection failed with the error "Failed to start the Client.Please logout".

Looking at the system log on the Mac indicated that the signature verification failed.

Resolution

Apply Access Manager 3 Support Pack 3 (nam3sp3.tar.gz). With SP2 builds, the rpm was not signed on the Mac PPC.