Open Folder rule will not trigger unless folder name is specified

  • 7000142
  • 19-Mar-2012
  • 27-Apr-2012

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

Currently the documentation for both GroupWise 8.x and GroupWise 2012 state that the Open Folder event can trigger a rule and that if no folder name is specified the opening of any folder will act as the trigger.  This is not the case and it will only trigger if a folder name is specified in the Rule creation dialog.

Resolution

This has been reported to engineering.  Currently the only work around is to create a rule for and specify each folder that this action should be acted on.  As the folder name can only be specified once when the rule is created, a new rule for each folder will need to be created.

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