How to redirect GroupWise WebAccess login page from /servlet to /gw on IIS

  • 7000105
  • 16-Apr-2008
  • 27-Apr-2012

Environment

Products:
Novell GroupWise WebAccess 6.5
Novell GroupWise WebAccess 7
Microsoft Windows 2000
Microsoft Windows 2003
Symptoms:
Microsoft IIS being used as Web Server

Situation

Purpose:
How to redirect GroupWise WebAccess login page from /servlet to /gw on IIS
Redirecting Novell GroupWise WebAccess login page from http://webServerAddress/servlet/webacc to http://webServerAddress/gw/webacc on Windows server using IIS as a web server

Symptoms:
Unable to get to the login page after upgrading GroupWise WebAccess from 6.5 to 7
ERROR: "String table file not found: css.CssResources"
Missing icons in the login page after upgrading GroupWise WebAccess from 6.5 to 7

Resolution

Corrective Actions:
1. Browse to the IIS Root Directory. Eg. C:\inetpub\wwwroot
2. Create a subdirectory named servlet in the IIS Root Directory
3. Create a webacc subdirectory in the servlet directory
4. If WebPublisher is being used, create a second subdirectory named webpub in the servlet directory
5. Launch IIS Manager and expand the tree in the left pane to display Default Web Site under Web Sites
6. Under Default Web Sites, make sure that the servlet subdirectory can be seen
7. Expand the servlet subdirectory to display the webacc subdirectory (and optionally, the webpub subdirectory)
8. Right-click the webacc subdirectory, then click Properties.
9. On the Directory tab, select "A Redirection to a URL" and then type /gw/webacc in the associated field
10. Select "A Permanent Redirection for This Resource" and then click OK to save your changes
11. If WebPublisher is being, repeat steps 7-9, using webpub in place of webacc
12. Restart the IIS Web server to put the redirections into effect