Environment
Products:
Novell Teaming + Conferencing 1.0
Novell SUSE Linux Enterprise Server 10
Novell SUSE Linux Enterprise Server 10 Support Pack 1
Novell eDirectory 8.8.2
Configuration:
Novell Conferencing is installed correctly.
Novell Conferencing is configured to use LDAP authentication against eDirectory
Situation
Symptoms:
- Users who login to eDirectory with “Firstname Lastname” logins cannot login to Conferencing.
- Users with login ID's that contain a space cannot login to Conferencing.
- User ID's with spaces have the spaces replaced with a plus symbol “+”.
- To login to Conferencing user must replace space in login ID with a plus symbol “+”.
Resolution
Corrective Actions:
This problem has been reported to development.
Workaround:
Remove the spaces from the user login ID's.
Additional Information
Root Cause:
The Conferencing LDAP implementation converts spaces to plus symbols “+”.
Common configuration is that in eDirectory the User ID has a space in it. For example the User ID (uid) maybe a “Firstname Lastname” like “John Doe”. If this is the case and then LDAP authentication is configured in Novell Teaming+Conferencing then the login for Teaming will still be “john doe” but the login for the Conferencing will be “john+doe”.
Also, if you configure the Teaming LDAP synchronization to include the zonName option (zonName=uid) it will populate the zon name field in Teaming but it will be incorrect and need to be modified to replace the space with a plus symbol “+”.