GroupWise Mobile Server Syncs Contacts and Calendar, but not Email

  • 7000042
  • 11-Apr-2008
  • 10-Dec-2013

Environment

Novell GroupWise 7
GroupWise Mobile Server 2.0

Situation

GroupWise Mobile Server discontinues to synchronize mail, though may synchronize contacts and calendar, after the upgrade of GroupWise to version 7.0.3.
Verbose logs indicate the following types of errors.
Authenticator Log

GWT GWItem error fetching item in fetchItemWithoutLoading with id=47FC0F15

Translator Log

GWT GWItem error fetching item in fetchItemWithoutLoading with id=47FC06F B

PIM_USER_LOG

Unexpected failure detected: ServerException [username]
com.sync.util.exceptions.ServerException: getField failed to load field 158 for record Key:

Resolution

The fix for this issue is in the 703HP1 files that are posted on download.novell.com