Environment
Novell GroupWise 7
GroupWise Mobile Server 2.0
GroupWise Mobile Server 2.0
Situation
GroupWise Mobile Server discontinues to synchronize mail, though may synchronize contacts and calendar, after the upgrade of GroupWise to version 7.0.3.
Verbose logs indicate the following types of errors.
Verbose logs indicate the following types of errors.
Authenticator Log
GWT GWItem error fetching item in fetchItemWithoutLoading with id=47FC0F15
Translator Log
GWT GWItem error fetching item in fetchItemWithoutLoading with id=47FC06F B
PIM_USER_LOG
GWT GWItem error fetching item in fetchItemWithoutLoading with id=47FC0F15
Translator Log
GWT GWItem error fetching item in fetchItemWithoutLoading with id=47FC06F B
PIM_USER_LOG
Unexpected failure detected: ServerException [username]
com.sync.util.exceptions.ServerException: getField failed to load field 158 for record Key:
com.sync.util.exceptions.ServerException: getField failed to load field 158 for record Key:
Resolution
The fix for this issue is in the 703HP1 files that are posted on download.novell.com