1: -2147024713 2: AddChildVRoot OpenKey

  • 7000015
  • 07-Apr-2008
  • 27-Apr-2012

Environment

Novell ZENworks Endpoint Security Management
Microsoft SQL 2000
Microsoft SQL 2005
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows XP Professional
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Server

Situation

ERROR: 1: -2147024713 2: AddChildVRoot OpenKey

This is caused by a previous install of the ZESM Managed Product that failed to complete and left the ZESM websites behind in IIS

Resolution

1. In Administrative Tools open the Internet Services Manager

2. Expand out the Default Website

3. Right click and select delete on the following websites

AuthenticationHelper

AuthenticationServer

PolicyServer

Reports

4.Restart IIS and begin the Senforce Install again.

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