Image Restore Segmentation Fault With NTFS for Path Names Greater than 256 Characters

  • Document ID:3996628
  • Creation Date:21-Aug-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Imaging
Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Imaging
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging

Situation

A ZENworks zmg image file is created for an NTFS partition containing a directory and filename combination larger than MAX_PATH (pathname and filename > 256 total).
During image restore, the client drops to a bash prompt with error "Segmentation Fault".
Using imgexp.exe to view image may generate a gpf.

Resolution

For ZDM7:  Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
For ZDML7:  Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support