ZENworks Agent Status icon not updating in Internet Explorer 6

  • Document ID:3994081
  • Creation Date:24-Feb-2008
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management

Situation

ZENworks Agent Status of the Device in ZENworks Control Center shows a bouncing ball
Viewing Device in ZENworks Control Center shows bouncing ball icon with Internet Explorer 6, which does not go away.

Resolution

This is working as designed. ZENworks Control Center has limitations with Internet Explorer 6
Workaround FireFox and Internet Explorer 7 do not have this issue, these are the preferred browsers to use for ZENworks Control Center
Note: Firewall and Port restrictions on port 7628 can prevent communication to ZENworks Control Center.