GWIA Server Sporadically Pegs Utilization

  • Document ID:3993686
  • Creation Date:24-Jan-2008
  • Modified Date:31-May-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 6
Novell GroupWise 5.5 EP
Novell GroupWise Internet Agent

Situation

GWIA Server Sporadically Pegs Utilization
GWIA is used for IMAP
Happens when performing a fetch of a message
Message has been sent to a distribution list containing many other distribution lists.

Resolution

Workaround: Create two distribution lists. One contains all recipients using IMAP, the second contain all recipients not using IMAP for message retrieval. Or, change all the entries in the distribution lists to Blind/Carbon Copy.
This will be considered for future releases.

Additional Information

The problem occurs when fetching a message via IMAP that has been sent to a distribution list of close to 2000 recipients.

Formerly known as TID# 10062301