Failed to cache application Error code D08B for non-Administrator Local or Domain users

Document ID:3992008
Creation Date:30-Aug-2007
Modified Date:30-Apr-2012
- Micro Focus Products:
  ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Middle Tier

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

ERROR:"Failed to cache application Error was D08B"

In this case, the error only occurs for user associated applications where the local Windows user is not a member of Administrators group, and only when using Middle Tier to login to eDirectory.

Resolution

In addition to the settings discussed in the documentation athttps://www.novell.com/documentation/zenworks7/dm7admin/data/ahwfj9t.html#ahwe9f8 and any other TIDs at https://support.novell.com related to this error, check the following:

Control Panel/System/Advanced Tab. Click Environment Variables. On the lower screen look at the System Variables for TEMP and TMP.

These must point to a valid location on the hard drive, accessible by the system user.