OESL rcd crashes on daemon startup

  • 3991413
  • 19-Oct-2007
  • 27-Apr-2012


Novell Open Enterprise Server (OES)
Novell Open Enterprise Server (Linux based) version 1 Service Pack 2 (OESL)
Novell ZENworks Linux Management - rcd
rcd version 2.4.9-1.20.3


OESL rcd crashes on daemon startup
rug refresh unable to contact the daemon
restarting rcd failes to load rcd and rcd crashes


1. While the rcd daemon is in a crashed state, delete all of the files in the /var/cache/rcd directory
2. Delete the services.xml file
3. Start rcd.
4. Apply the YOU patch-11695 for latest rug and rcd packages: rug pin patch-11695
The cause of this problem is a mismatch of rug and rcd package where the rug package is current, but the rcd package is older.