Environment
Novell Open Enterprise Server (OES)
Novell Open Enterprise Server (Linux based) version 1 Service
Pack 2 (OESL)
Novell ZENworks Linux Management - rcd
rcd version 2.4.9-1.20.3
Situation
OESL rcd crashes on daemon startup
rug refresh unable to contact the daemon
restarting rcd failes to load rcd and rcd crashes
Resolution
1. While the rcd daemon is in a crashed state, delete all of
the files in the /var/cache/rcd directory
2. Delete the services.xml file
2. Delete the services.xml file
3. Start rcd.
4. Apply the YOU patch-11695 for latest rug and rcd
packages: rug pin patch-11695
The cause of this problem is a mismatch of rug and rcd
package where the rug package is current, but the rcd package
is older.