Softerra's LDAP Administrator returns "protocol error" when deleting an entry

  • Document ID:3985846
  • Creation Date:01-Sep-2006
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      eDirectory

Environment

Novell eDirectory 8.8
Softerra LDAP Administrator 3.3.1

Situation

When trying to delete an object, I get a protocol error message.

Resolution


Before deleting a user, Softerra does a search using the MANAGEDSAIT control. Even though eDirectory supports this control, it returns a protocol error.

The root cause of the problem is that the Microsoft LDAP API inserts extra bytes with the control. When eDirectory attempts to process the control, the extra bytes are, correctly, interpreted as erroneous.
Microsoft has provided a supported hotfix that corrects the LDAP API defect - http://support.microsoft.com/kb/841461/