NALAGENT.EXE is removed after upgrading from ZDM 7 SP1 HP1

  • 3984745
  • 03-Apr-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1

Situation

Upgrade ZENworks agent from ZDM 7 SP1 HP1 to ZDM 7 SP1 HP 2 or ZDM 7 SP1 HP 3 and the NALAGENT.EXEis removed.

Resolution

Fixed in ZDM7SP1HP3aAgentMSI.zip found at Novell Downloads. The ZfDAgent.msi in ZDM7SP1HP3aAgentMSI.zip only contains an updated version of NALAGENT.EXE that is different than the NALAGENT.EXE in HP3. The HP3a set of agents is an updated agent to replace the HP3 agent if you have installed the ZDM7SP1HP1 agent. If you have never installed ZDM7SP1HP1, you do not need to install the agent in HP3a.
To determine the version of the ZfDAgent.msi installed on the workstation, view the Support Information in the Add or Remove Programs in the Windows control panel:
ZEN7SP1-HP1: 7.0.101.61010
ZEN7SP1-HP2: 7.0.101.61212
ZEN7SP1-HP3: 7.0.101.70213
ZEN7SP1-HP3a: 7.0.130.70308
To work around this problem modify the zfdagent.msi contained in any Hot Patches newer than ZDM 7 SP1 HP1 with an additional property in the zfdagent.msi file of REINSTALLMODE=vamus. This property will allow the ZENworks agent install install to copy down all files in the new agent (either HP2 or HP3) regardless of the internal version of the file.

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