NALAgent.exe crash when viewing details on an Application Requirement restriction

  • 3984630
  • 09-Sep-2006
  • 30-Apr-2012

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher (NAL)

Situation

NALAgent.exe crashes in module NALUI.DLL when clicking on the Details button after a Requirements Failure on an application.
Dr. Watson crash in NALAgent.exe while viewing the reasons for being denied an Application due to a System Requirement in NAL.
Exception number: c0000005 (Access Violation) in NALAgent.exe

Resolution

For ZENworks 6.5 Desktop Management: Fixed in NalUI.dll dated 21 Jun 2006 or newer in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://www.novell.com/support.
For ZENworks 7 Desktop Management: Fixed in NalUI.dll dated 21 Jun 2006 or newer in ZENworks 7 Desktop Management SP1 or newer found at https://download.novell.com/Download?buildid=gK-2zOzeXjw~ .

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