Novell ZENworks Patch Management 6.2 Server Internet Information Services - IIS
No Graphs, Agents Offline, Agent Center page 404 error
The AgentCenter page athttp://localhost/AgentCenter/agentcenter.asmxdoes not load properly and displays one of the following errors:
- %@ WebService Language="c#" Codebehind="AgentCenter.asmx.cs" Class="AgentCenter.AgentCenter" %
- HTTP 404 - File Not Found
In addition, the following symptoms are observed:
The following symptoms can be indicative of many problems. If the AgentCenter page loads properly, the resolution in this article will not fix the observed issues.
- Computers page indicates agents are Offline
- "Detection Results Not Found" appears in the Platform column of the Computers page
- Status graph on the Home page fails to load
The IIS Web server is unable to display pages written in the .NET framework. This may be due to an incomplete or corrupt .NET Framework Version 1.1 installation or the use of .NET Framework Version 2.0, which is not supported in ZENworks Patch Management Update Server 6.0, 6.1, or 6.2.
For Resolution see PatchLink's KnowledgebaseArticle 182