Environment
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Microsoft Exchange Server 2000
Microsoft Windows 2000 Server
Microsoft Windows Server 2003
Exchange installed in a Active Directory Child Domain
Microsoft Exchange Server 2000
Microsoft Windows 2000 Server
Microsoft Windows Server 2003
Exchange installed in a Active Directory Child Domain
Situation
Purpose: Installing Novell GroupWise Gateway for Microsoft Exchange when Exchange is Installed in a Child Domain
Symptom: Starting Gateway results in Error: Unable to get Exchange server site for server
Cannot install GroupWise Gateway for Exchange correctly
Cannot run GroupWise Gateway for Exchange
Symptom: Starting Gateway results in Error: Unable to get Exchange server site for server
Cannot install GroupWise Gateway for Exchange correctly
Cannot run GroupWise Gateway for Exchange
Resolution
Install.exe for the Gateway installation has been modified to allow installation to Exchange server when Exchange is installed in a child domain.
Please use Install.exe may 10, 2007 or later.
The Current work around in older code:
Modify a path in the registry to remove the child domain from the path which is incorrectly added during the install.
This setting can be found in: HKEY_LOCAL_MACHINE\SOFTWARE\novell\GroupWise
Gateways\Exchange\gateway name\Parameters
Modify the Key "Domain" and remove the DC for the child domain
Example "Domain" Key value:
Childomain.parentdomain.com (incorrect)
Modify to read
Parentdomain.com (modified)"
Note: This issue can also be seen when the Exchange Services are not started.
Please use Install.exe may 10, 2007 or later.
The Current work around in older code:
Modify a path in the registry to remove the child domain from the path which is incorrectly added during the install.
This setting can be found in: HKEY_LOCAL_MACHINE\SOFTWARE\novell\GroupWise
Gateways\Exchange\gateway name\Parameters
Modify the Key "Domain" and remove the DC for the child domain
Example "Domain" Key value:
Childomain.parentdomain.com (incorrect)
Modify to read
Parentdomain.com (modified)"
Note: This issue can also be seen when the Exchange Services are not started.