Environment
Novell Identity Manager 3.5 Support Pack 1 Driver - Lotus
Notes
Novell Identity Manager 3.5.0 Driver - Lotus Notes
Novell Identity Manager 3.0 Support Pack 1 Driver - Lotus Notes
Novell Identity Manager 3.5.0 Driver - Lotus Notes
Novell Identity Manager 3.0 Support Pack 1 Driver - Lotus Notes
Situation
Renaming a user does not work in Lotus Notes and produces an error
like the one below.
ERROR:NotesSubscriptionShim: processModifyEvent AdminP
processing problem. ID = 4000. Message: Notes error: User name not
found in Domino Directory
ERROR:
Resolution
A level 3 trace shows the user rename is getting to the AdminP
process, however the AdminP process does not find the user. Lotus
Notes needs qualified names in the AdminP operations and in case a
non-qualified name is called, the error message above might
occur.
You should generate qualified names in policies to avoid getting this error.
You should generate qualified names in policies to avoid getting this error.
Additional Information
In a level 3 trace the following can be seen:
Unqualified name which is causing an error:
DirXML: [12/17/07 10:37:11.23]: TRACE: Notes: processAdminPAttrs: renameNotesUser firstname lastname/org
Qualified name where the rename goes through:
DirXML: [01/28/08 11:08:01.79]: TRACE: Notes: processAdminPAttrs: renameNotesUser CN=firstname lastname/O=org
Unqualified name which is causing an error:
DirXML: [12/17/07 10:37:11.23]: TRACE: Notes: processAdminPAttrs: renameNotesUser firstname lastname/org
Qualified name where the rename goes through:
DirXML: [01/28/08 11:08:01.79]: TRACE: Notes: processAdminPAttrs: renameNotesUser CN=firstname lastname/O=org