ZAM collector not picking up OpenOffice Novell Edition

  • 3961418
  • 12-Jun-2007
  • 27-Apr-2012


Novell ZENworks 7.5 Asset Management - ZAM7.5
Novell ZENworks 7 Asset Management - ZAM7


ZAM collector does not distinguish between Open Office from Sun and OfficeOffice Novell Edition.


Fixed in April 2007 PRU for version 2.0.4 and later.

Product Recognition Updates (PRU) can be scheduled to run automatically or can be downloaded manually at . PRU's can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each PRU is cumulative.

Additional Information

Recognition has been added (in the April 2007 PRU) for the Novell Edition of 2.0.4. You will see both the suite and its components. The suite will show as version 2.0. Components promote to version 2.0.4. Versions of the Novell Edition of prior to version 2.0.4 are not recognized.

You currently will not see recognition for Sun Microsystems 2.0. The recognition for Sun Microsystems 2.1 and 2.2 was added within the May 2007 PRU. This recognition will be for the Sun Microsystems 2.1 and 2.2 suites, and not the individual components.