Unable to Image HP XW9300 workstations

  • Document ID:3955147
  • Creation Date:03-Dec-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Novell ZENworks 10 Configuration Management

Situation

The SCSI Hard Disks are not recognized on the HP XW9300 Workstations during the imaging process.

Resolution

Novell Suse Linux Engineers have identified the issue as a hardware problem and notified HP of the problem.
A BIOS setting on these devices can also be used to correct the issue.
In the BIOS change ->"Advanced->Chipset/Memory->ACPI Bus Segmentation" to Disable.