iPrint Direct printer fails to install with ErrorCode 87

  • 3953395
  • 06-Nov-2006
  • 26-Apr-2012

Environment

Novell iPrint Client for Windows

Situation

If iPrint Direct is enabled for a printer agent and the spoll feature is used with that printer agent's Gateway Autoload Command, then the end user will receive the following error when trying to install the printer:

ErrorCode: 87
Error message: The parameter is incorrect.
Error group: Windows
Error code: 87

If the iPrint Direct Printer is installed first, then the spoll feature is added to that printer agent's Gateway Autoload Command, then the printer will return the following error when trying to send a print job:

A StartDocPrinter call was not issued.

Resolution

Install the 4.26 iPrint Client. This version of the iPrint Client is part of the NetWare 6.5 Support Pack 6 download. It can also be downloaded from Novell's File Finder by search for nipp.exe.