Remote Management and File transfer fail if workstation's context includes accented characters

  • 3949607
  • 10-May-2007
  • 30-Apr-2012


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Remote Management
Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Remote Management


If a workstation is located in an eDirectory context that includes accented characters, for example Workstations.BOLLNÄS.myorg, Remote Control and File Transfer fail.


For ZDM7: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, available at
For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at