Customer report description shows mixed characters.

  • Document ID:3949249
  • Creation Date:24-Sep-2007
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Asset Management

Environment

Novell ZENworks Asset Management 7 - ZAM7
Novell ZENworks 7.5 Asset Management - ZAM7.5
Oracle 9i
Oracle 10g

Situation

Custom Report Definition Summary shows mixed characters.

Resolution

For ZAM 7.5 this is fixed with IR 5
If downloading the Interim Release manually fromhttps://download.novell.com, select ZENworks Asset Management from the product drop down field, and then hit search and go to the Patches tab. The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.
Each interim release is cumulative. If Interim Release 5 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

WORKAROUND: Use the JDBC drivers provided with the Oracle client to connect to the database. See TID# 3528900.

Additional Information


Formerly known as TID# 10099388