Kernel OOPS in smdrd process when starting a backup

  • 3944518
  • 01-Feb-2007
  • 27-Apr-2012

Environment

Novell Open Enterprise Server (OES) Support Pack 1 Linux
Novell Open Enterprise Server (Linux based)

Situation

OOPS occurs immediately after starting a backup.
OOPS occurs in smdrd process
OOPS occurs after updating OES kernel to version 2.6.5-7.283

Resolution

Update novell-sms-zapishim 2.6.5_7.283-1.0.6 to version 2.6.5_7.283-1.0.7 or later. Public delivery of this RPM will be included in OES patch 11403, available in the channel as of 1/31/07

Additional Information

The bug is only present in the kernel 2.6.5-7.283 dependent novell-sms-zapishim module; No other kernels or zapishim modules are affected.

Call trace always appears as shown below.

< 1>Oops: 0002 [#1]
<4>SMP
<4>CPU: 1
<4>EIP: 0060:[] Tainted: PF U
<4>EFLAGS: 00010203 (2.6.5-7.283-bigsmp SLES9_SP3_BRANCH-20061129165553)
<1>Unable to handle kernel paging requestEIP is at uzSAMSG_Read+0xf7/0x209 [smszapi]
<4>eax: fffa8000 ebx: dd480010 ecx: 00000151 edx: 00000766
<4> at virtual address 080a0000
<1> printing eip:
<4>fada7333
<1>*pde = 1d98f001
<4>esi: fffa8220 edi: 080c6000 ebp: 080c5de0 esp: dd5bbe18
<4>ds: 007b es: 007b ss: 0068
<4>Process smdrd (pid: 5022, threadinfo=dd5ba000 task=f372f990)
<4>Stack: dd5bbe58 00000000 dd5bbe2c 00000000 00000000 000001fb dd480010 080c5de0
<4> 00000000 00000000 00000000 00010000 9bb0f0b1 eca962a5 00000000 44b00240
<4> 00000000 00000000 00000000 00000000 f2c1ea80 f37d9d40 00000001 dd480010
<4>Call Trace:
<4> [] uzSAMSG_ProcessRequests+0x29/0x41 [smszapi]
<4> [] uzSA_ioctl+0x1a/0x3e [smszapi]
<4> [] uzSA_read+0x17/0x1b [smszapi]
<4> [] destroy_inode+0x44/0x60
<4> [] vfs_read+0xc6/0x160
<4> [] dput+0x6f/0x1b0
<4> [] sys_read+0x91/0xf0
<4> [] sysenter_past_esp+0x52/0x71