Unable to install iManager 2.6 on RedHat Enterprise Server

  • 3942266
  • 27-Jul-2007
  • 26-Apr-2012

Environment

Novell iManager 2.6
RedHat Enterprise Server AS 4

Situation

Unable to install iManager 2.6 on RedHat Enterprise Server
ERROR: Unable to instantiate the installer.
ERROR: Unable to load and to prepare the installer in console or silent mode.

Enabling the InstallAnywhere debug options with "export LAX_DEBUG=true" gives a java exception which you can see in the"Additional Notes section".

Resolution

Novell iManager 2.6 uses a tool called InstallAnywhere for the installation. This tools needs the xorg compatibility libraries to be installed, therefore the "xorg-x11-deprecated-libs" package must be installed on the system - otherwise the above mentioned errors will occur.

Additional Information

The java exception which happens in this case:

java.lang.UnsatisfiedLinkError: /tmp/install.dir.5326/Linux/resource/jre/lib/i386/libawt.so: libXp.so.6: cannot open shared object file: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at sun.security.action.LoadLibraryAction.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.loadLibraries(Unknown Source)
at java.awt.Toolkit.(Unknown Source)
at java.awt.Color.(Unknown Source)
at com.zerog.ia.installer.util.InstallFrameConfigurator.(DashoA8113)
at com.zerog.ia.installer.Installer.e(DashoA8113)
at com.zerog.ia.installer.Installer.d(DashoA8113)
at com.zerog.ia.installer.Installer.(DashoA8113)
at com.zerog.ia.installer.Installer.(DashoA8113)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at ZeroGep.a(DashoA8113)
at ZeroGep.c(DashoA8113)
at ZeroGep.a(DashoA8113)
at ZeroGep.a(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.o(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.h(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA8113)
at com.zerog.ia.installer.Main.main(DashoA8113)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA8113)
at com.zerog.lax.LAX.main(DashoA8113)
XMLScriptReader: unable to parse the provided script file. File may have been invalid...
java.lang.NullPointerException
at ZeroGep.a(DashoA8113)
at ZeroGep.a(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.o(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.h(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA8113)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA8113)
at com.zerog.ia.installer.Main.main(DashoA8113)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA8113)
at com.zerog.lax.LAX.main(DashoA8113)
Unable to instantiate the installer.
Unable to load and to prepare the installer in console or silent mode.

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