System locks up trying to use imaging.

  • 3939422
  • 04-May-2007
  • 30-Apr-2012

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Imaging
Novell ZENworks 7 Desktop Management - ZDM7 Imaging
HP NC 6220 Laptop.
HP NC 4200 Laptop
HP TC 4200 Tablet
Gateway M465 Laptop

Situation

System locks up trying to use imaging.
PCMCIABOOT=NO must be used to get to the bash prompt.
ACPI=OFF must be used to get to the bash prompt.

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available athttps://download.novell.com.

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found athttps://download.novell.com
Add the following to the settings.txt

modprobe fan
modprobe thermal

Additional Information

The Kernel is turning off the Thermal and Fan on the Laptop during boot.

Formerly known as TID# 10099782 NOVL104381

Feedback service temporarily unavailable. For content questions or problems, please contact Support.