SSLVPN "Error while loading shared libraries: /tmp//root/libdsocks.so: cannot open shared object: No such file or directory"

  • 3938712
  • 12-Jan-2007
  • 26-Apr-2012

Environment


Novell Access Management 3 Linux Novell Identity Server
Novell Access Management 3 Linux Access Gateway
Novell Access Management 3 SSLVPN Server
SSLVPN client host running on SLED
Novell SUSE Linux Enterprise Desktop 10

Situation

Setup an IDP server with SSLVPN services running on same host. The Linux Access gateway was used to accelerate the SSLVPN server. Users could access the SSLVPN accelerator on the Linux Access Gateway, authenticate to the IDP server and successfully 'connect' to the SSLVPN server - the success message was displayed in the SSLVPN login page.

As soon as an application was launched e.g. typing any command (ex: ftp, ssh) in the shell gives the following error:

"Error while loading shared libraries: /tmp//root/libdsocks.so: cannot open shared object file: No such file or directory"

...and the connection is dropped.

Resolution

Make sure that SLED or any SSLVPN client host is running on 32-bit machines. In this case, the users were running on 64-bit SLED machines and the problem occured. There is a plan to support 64-bit host machines in future releases.