This article describes a known issue regarding the installation of a ZENworks Patch Managment Update Server (PLUS) on Windows Server 2003 Service Pack 1 (SP1). In this environment, the connection that permits the Patchlink Update Agent to communicate with the Novell Subscription Server is not properly registered.
In order to ensure proper registration of PLUS and PLUS components, Novell recommends that the ZPM Server be installedprior toupgrading Windows Server 2003 to Service Pack 1. This ensures that PLUS has registered and replicated with the Novell Subscription Server.
Packages do not download
PLUS > Options > Subscription page indicates failed Licenses and Vulnerabilities replications
Error 12057 from source WSH appears in Windows Event Viewer
Successful replecation and patch deployment
The recommended solution is to allow Internet access to the CRL on the Verisign Web site at http://SVRSecure-crl.verisign.com/SVRSecure2005.crl. Verisign is the Certificate Authority that issued PatchLink's/Novell's SSL certificate.
If your IT group is not willing to allow Internet access to the Verisign site, you must install the certificate locally, as follows:
From a computer with Internet access, download the PatchLink SSL certificate.
Transfer the file to the computer(s) requiring the certificate.
Right-click on the file and select Install CRL.
On the second screen of the Certificate Import Wizard, select Place all certificates in the following store.
5. Click Browse.
6. Place a checkmark next to Show physical stores.
7. Expand the Trusted Root Certification Authorities certificate store and selectLocal Computer
8. Click OK.
9. In the Certificate Import Wizard, clickNext.
10. Click Finish
11. Click OK in the final dialog box.
12. Go to Options > Subscription on the PLUS administrative console and clickUpdate Now.
Licenses, Vulnerabilities, and Packages replications should all
Formerly known as TID# 10099287