Exception: com.novell.application.zenworks.ted.agents.AgentAuthenticationException: Login failed. Server not found

  • 3931405
  • 13-Oct-2006
  • 18-Jun-2012

Environment

Novell ZENworks 6.5 Server Management - ZSM6.5 Tiered Electronic Distribution (TED)
Novell ZENworks 7 Server Management - ZSM7 Tiered Electronic Distribution (TED)

Situation

Error: "Exception: com.novell.application.zenworks.ted.agents.AgentAuthenticationException: Login failed. Server not found"
Sending a NAL-TED distribution to a Subscriber that is not in the same tree that has not recieved a distribution from a distributor in it's own tree yet, or is says that the tree is null.
Error message is located in the TED.LOG file.

Resolution

The Subscriber in the target tree needs to recieve at least one distirbution from a distributor in it's own tree first before it can recieve a distribution from an external tree.

Also check the following:
1. The \ZENworks\PDS\TED\AgentInfo.properties file has to have the DN of the subscriber object and the correct tree information like this:

sas.dn=Subscriber_SERVER.ZFS.NOVELL
sas.tree=TREENAME
2. Make sure that there is a working context set on the subscriber also with the proper snapins for the version of ZENworks being used.

Additional Information


Formerly known as TID# 10076204