Times displayed for messages in ZCC (ZENworks Control Center) are incorrect when crossing timezones

  • 3924008
  • 29-Sep-2007
  • 10-Jun-2013

Environment

Novell ZENworks 10 Configuration Management

Situation

If the browser viewing messages in ZCC is in a different timezone to the server running ZCM, the times shown for the messages will be incorrect.

Resolution

This is fixed in version 10.1 - see KB 7001200 "ZENworks 10 Configuration Management with SP1 (10.1)" which can be found at https://www.novell.com/support

Additional Information

When messages are being displayed, the timezone offset if being applied twice: for example if the timezone difference from GMT is +5 30, the time advances by 5:30 x 2 i.e., 11 hours. If ZCC is in the same timezone as ZCM, there is no problem. The correct times are being stored, it's the display that is incorrect.