Cannot retrieve Read Only text files

  • 3921448
  • 20-Feb-2007
  • 27-Apr-2012

Environment

Novell ZENworks 7 Asset Management - ZAM7
Novell ZENworks 7 Asset Management - ZAM7 Service Pack 1 Interim Release 10

Situation

Option to Retrieve Text Files which are marked as Read Only fails.
Text file is not retrieved.

Resolution

WORKAROUND: change the attributes on the file.

Status

Reported to Engineering

Additional Information

STEPS TO REPRODUCE:
1.Configure the option set to collect files for example - winnt\system32\auditlog.txt
2.Mark this file local on the file as Read Only
3.Start collection

The following error is logged in the ColSvrCoreEvent.log:

Collector Info in GatherFiles::File not found at 24/10/2006 16:21:30 on SL061917 by SYSTEM
File Not Gathered
[2.1.1056] The file named 'c:\winnt\system32\auditlog.txt' was not gathered because it could not be found.