ZENworks 10 Configuration Management
Controlling a Vista workstation, the icon for sending Ctrl-Alt-Del
is greyed out
This is fixed in version 10.2 - see KB 7003225
"ZENworks 10 Configuration Management with SP2 (10.2)" which can be found at https://www.novell.com/supportNote: The libraries that Microsoft have provided to Novell to allow remote entry of Ctrl-Alt-Del require that UAC (User Account Control) is turned ON. The Ctrl-Alt-Del icon will remain grayed-out if UAC is turned off.
- Click the Ease of access button provided on left bottom of the vista login/secure screen.
- Check "Type without the keyboard" and click ok, it will show the on-screen keyboard.
- generate Ctrl-Alt-Delete using the on-screen keyboard (Click ctrl, then alt, then del).