NAL icon does not show when using us-ntwms.aot

  • 3916208
  • 03-Apr-2007
  • 26-Apr-2012

Environment

Novell GroupWise 6.5
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

When setting up a ZDM7 NAL Application for the suggested GroupWise AOT (US-NTWMS.AOT), the icon for the app does not display in the NAL explorer window or on the desktop.

Resolution

The GroupWise AOT file (US-NTWMS.AOT), has a built in System Requirement to hide the icon if the file mapisp32.exe already exists on the workstation running NAL.


This system requirement is found under the Application object -> Availability -> Legacy -> Edit Legacy Settings button in Consoleone. This setting can removed to allow the icon to show for all users, but normally you would want to leave the setting so only users who do not have MAPI installed will see the application icon.

Additional Information

The Legacy setting has caused some confusion with system administrators as after configuring the app, no icon appears. This is because Mapi is already installed on their test workstations.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.