"Choose the network device" with Imaging on a PC with 2 NICs

  • Document ID:3908106
  • Creation Date:20-Apr-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Desktop Management
      ZENworks Linux Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Imaging
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Imaging
Novell ZENworks 7.3 Linux Management - ZLM7.3

Situation

If a machine has two NICs both active and connected to different subnets, (one with a DHCP server the other subnet not) then LINUXRC prompts with "Choose the network device."

Resolution

For ZDM7: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 1, available at https://download.novell.com

For ZDML7: Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 4 Hot Patch 1. available at https://download.novell.com

For ZLM 7.3: This is fixed in ZLM 7.3 Hot Patch 2 - see KB 7003346 "Updates to Novell ZENworks 7.3 Linux Management" which can be found at https://www.novell.com/support

For ZCM 10.2 This is fixed in version 10.2.2 - see TID 7004803"ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround:
Follow the steps in the documentation at https://www.novell.com/documentation/zenworks7/dm7admin/data/a5sqpen.html
or https://www.novell.com/documentation/zcm10/zcm10_preboot_imaging/data/bvej9uh.html
to apply the "netdevice" parameter