ZAM does not report usage on Java applications

  • 3906044
  • 23-Jan-2008
  • 27-Apr-2012


Novell ZENworks 7 Asset Management - ZAM7
Novell ZENworks 7.5 Asset Management - ZAM7.5


Java applications do not show up in usage reports.


Reported to Engineering

Additional Information

An executable that invokes the Java runtime will also not be monitored. Although though the executable is tracked, it is associated instead to the Java client runtime since both are running in the same process space.
The usage monitor translator correlates "process" data into "product" data. Since the collector returns both products separately, and to the usage monitor both products are running in the same process space, the usage monitor will associate the .exe with the Java runtime, which it does not support.