Inventory Query error message "Unable to process the query"

Document ID:3903307
Creation Date:10-May-2007
Modified Date:30-Apr-2012
- Micro Focus Products:
  ZENworks Desktop Management
  ZENworks Server Management

Environment

Novell ZENworks 6.5 Server Management Support Pack 2 - ZSM6.5 SP2

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 ZENworks Inventory

Situation

ERROR:"Unable to process the query"

Some queries, such as Include entries where ... ( Software.Friendly Name Equal To Novell Client for
Windows and Software.Internal Version Equal To 4.91.0.0 and Software.Support
Pack Equal To SP2 ) give the above error.

Resolution

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found athttps://download.novell.com

For ZSM6.5 SP2: fixed in ZENworks 6.5 Server Management SP2 IR1a or newer found athttps://download.novell.com