Cannot login via IMAP on GWIA after update to GW 7 SP2 HP1

  • Document ID:3894927
  • Creation Date:12-Jun-2007
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      GroupWise
      NetWare

Environment


Novell GroupWise Internet Agent (GWIA) 7 SP2 HP1
Novell GroupWise 7 Post Office Agent SP1

Situation

When the customer tries to login via IMAP to the GWIA ( GW 7 SP2 HP1 ), the error is "NO LOGIN GroupWise login failed".

The error occurs if you TELNET to port 143 and issue the command 001 login
or if you use a imap client.

Resolution

The customer had not updated the GroupWise Post Office Agent (GWPOA.NLM) to match the HP1 version of the GWIA, once this was done the error went away and they could login via IMAP. The GWIA was not able to effectively login from the GWIA to the GWPOA because of the version difference with this HP1 code.