Environment
Novell User Application 3.5
Novell Identity Manager 3.5
Novell Identity Manager 3.5
Situation
When turning debug logging for the package com.sssw.fw.usemgr
package, the following error will occur in the Jboss
server.log.
ERROR [[PortalAggregator]] Servlet.service() for servlet PortalAggregator threw exception
java.lang.NullPointerException at com.sssw.fw.usermgr.core.EboPersonalizeManager.getUserPreferenceInternally(EboPersonalizeManager.java:174)
ERROR [[PortalAggregator]] Servlet.service() for servlet PortalAggregator threw exception
java.lang.NullPointerException at com.sssw.fw.usermgr.core.EboPersonalizeManager.getUserPreferenceInternally(EboPersonalizeManager.java:174)
Resolution
This is a bug in the 3.5 release of the Novell User
Application. This bug has been fixed in the next
release of the Novell User Application.
Additional Information
The completed errror display in the browser:
ERROR [[PortalAggregator]] Servlet.service() for servlet PortalAggregator threw exception
java.lang.NullPointerException at com.sssw.fw.usermgr.core.EboPersonalizeManager.getUserPreferenceInternally(EboPersonalizeManager.java:174)
at com.sssw.fw.usermgr.core.EboPersonalizeManager.getUserPreference(EboPersonalizeManager.java:124)
at com.sssw.portal.persist.userservice.impl.EboUserPortalInfoMeta.loadUserServiceElement(EboUserPortalInfoMeta.java:102)
at com.sssw.fw.persist.userservice.impl.EboUsvcDataAccessor.load(EboUsvcDataAccessor.java:196)
at com.sssw.fw.persist.userservice.impl.EboUsvcPersistenceProvider.load(EboUsvcPersistenceProvider.java:143)
at com.sssw.portal.manager.EboPortalManager.getUserPortalInfo(EboPortalManager.java:615)
at com.sssw.portal.manager.EboPortalManager.getUserPortalInfo(EboPortalManager.java:579)
at com.novell.afw.portal.aggregation.EboPortalAggregationHelper.getCurrentContainerPageName(EboPortalAggregationHelper.java:375)
at com.novell.afw.portal.aggregation.EboPortalAggregationHelper.getCurrentContainerPageName(EboPortalAggregationHelper.java:556)
at com.novell.afw.portal.aggregation.EboPortalAggregationControllerImpl.renderPortalResponse(EboPortalAggregationControllerImpl.java:372)
at com.novell.afw.portal.aggregation.EboPortalAggregationControllerImpl.renderPortalResponse(EboPortalAggregationControllerImpl.java:329)
at com.novell.afw.portal.aggregation.EboPortalAggregationServlet.handlePortalRequest(EboPortalAggregationServlet.java:595)
at com.novell.afw.portal.aggregation.EboPortalAggregationServlet.callService(EboPortalAggregationServlet.java:274)
at com.novell.afw.portal.aggregation.EboPortalAggregationServlet.doGet(EboPortalAggregationServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.novell.afw.portal.i18n.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:145)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175)
at org.jboss.web.tomcat.tc5.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:87)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
ERROR [[PortalAggregator]] Servlet.service() for servlet PortalAggregator threw exception
java.lang.NullPointerException at com.sssw.fw.usermgr.core.EboPersonalizeManager.getUserPreferenceInternally(EboPersonalizeManager.java:174)
at com.sssw.fw.usermgr.core.EboPersonalizeManager.getUserPreference(EboPersonalizeManager.java:124)
at com.sssw.portal.persist.userservice.impl.EboUserPortalInfoMeta.loadUserServiceElement(EboUserPortalInfoMeta.java:102)
at com.sssw.fw.persist.userservice.impl.EboUsvcDataAccessor.load(EboUsvcDataAccessor.java:196)
at com.sssw.fw.persist.userservice.impl.EboUsvcPersistenceProvider.load(EboUsvcPersistenceProvider.java:143)
at com.sssw.portal.manager.EboPortalManager.getUserPortalInfo(EboPortalManager.java:615)
at com.sssw.portal.manager.EboPortalManager.getUserPortalInfo(EboPortalManager.java:579)
at com.novell.afw.portal.aggregation.EboPortalAggregationHelper.getCurrentContainerPageName(EboPortalAggregationHelper.java:375)
at com.novell.afw.portal.aggregation.EboPortalAggregationHelper.getCurrentContainerPageName(EboPortalAggregationHelper.java:556)
at com.novell.afw.portal.aggregation.EboPortalAggregationControllerImpl.renderPortalResponse(EboPortalAggregationControllerImpl.java:372)
at com.novell.afw.portal.aggregation.EboPortalAggregationControllerImpl.renderPortalResponse(EboPortalAggregationControllerImpl.java:329)
at com.novell.afw.portal.aggregation.EboPortalAggregationServlet.handlePortalRequest(EboPortalAggregationServlet.java:595)
at com.novell.afw.portal.aggregation.EboPortalAggregationServlet.callService(EboPortalAggregationServlet.java:274)
at com.novell.afw.portal.aggregation.EboPortalAggregationServlet.doGet(EboPortalAggregationServlet.java:122)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.novell.afw.portal.i18n.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:145)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175)
at org.jboss.web.tomcat.tc5.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:87)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)