User with login restrictions cannot unlock the NetWare console screen saver

  • 3879316
  • 25-Jul-2007
  • 27-Apr-2012


Novell NetWare 6.5 Support Pack 6
Novell Open Enterprise Server Support Pack 2 (NetWare based)


eDirectory user with Supervisor rights on the NCP Server object cannot unlock the console screen saver

Trying to unlock the console pop up the following error even if username and password are correct:

"The console could not be unlocked. The username or password is invalid."

Login Restrictions have been applied to the eDirectory user


Fixed in NetWare 6.5 Support Pack 7.


Remove the restrictions to the user or use a different user without restrictions to unlock the console.

Additional Information

A bug was found that prevent a user having any kind of Restrictions applied, to unlock the console screen saver.

Please note that these restrictions can be Login Restrictions, Address Restrictions or Time Restrictions, and the restriction condition itself is not even evaluated while trying to unlock the screen saver.