MIME.822 header stripped after passing through the GroupWise 7.x Exchange Gateway

  • 3878409
  • 19-Jun-2007
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Microsoft Windows Server 2003
Microsoft Exchange Server 2000

Situation

Symptoms:
Inbound mail from the internet that is received by Exchange and passed to GroupWise is missing the MIME.822 header information.
 
Junk Mail Handling does not function if received mail passes through the Novell GroupWise 7 Gateway for Exchange.
 
Internet Mail appears as internal mail if received mail passes through the Novell GroupWise 7 Gateway for Exchange.
 
MIME.822 header is missing after mail is processed by the Exchange Gateway.
 

Resolution

For the Novell GroupWise Gateway - 7.x Gateway for MS Exchange, this is working as designed.
 
Workaround Steps:
1. If you are using a single SMTP gateway to host email for a GroupWise and an Exchange system, use the GroupWise Internet Agent (GWIA).
2. Setup a mail host that is separate from either email system to receive and then route the email to the appropriate system.  Thus each system can employ its own SMTP gateway.

Status

Reported to Engineering

Additional Information

Steps to Duplicate:
1. Setup an Exchange system.
2. Setup a GroupWise 7.0.2 system.
3. Setup the latest build of the GroupWise 7 Exchange Gateway.
4. Have the Exchange system host the internet mail for both systems.
5. From an external email system, send a message to a GroupWise user.
6. See that the MIME header is not present when the message is received by the
GroupWise user.