Environment
Novell SecureLogin 3.51.3
Novell SecureLogin 6.0
Situation
Setup has experienced an error.
Please do the following:
- Close any running programs.
- Empty your temporary folder.
- Check your Internet connection (Internet-based
Setups)
Then try to run Setup again.
Error code: -6001
SecureLogin will not run the Setup executable. It keeps
giving these errors and suggestions above.
None of the suggestions offered by InstallShield help resolve
the problem.
Resolution
The error is an InstallShield specific error. If you
search InstallShield's web site, a -6001 has the following
meaning:
-6001 Failed starting the setup launcher.
InstallShield is installed on the local workstation.
Sometimes it can become corrupted. You can delete and/or
rename the location where the local copy of InstallShield is
located and then re-run the Novell SecureLogin setup. The
local InstallShield location is typically found at:
\Program Files\Common
Files\InstallShield\Professional\Runtime\\
If this does not solve the problem, you can
reference InstallShield technical document Q111519 for
additional troubleshooting. The current URL link for that
article is
http://support.installshield.com/kb/view.asp?articleid=Q111519
.