Environment
Novell GroupWise 7
Novell GroupWise 7.0 Webaccess ApplicationMicrosoft Internet Information Server (IIS) 5.0 or
6.0
Windows 2000 Server
Windows 2003 Server
Tomcat 5.5
Situation
When attempting to access the login page, the end user is
receiving a "404, page not found error."
End users can access other content on the IIS box.
End users can successfully access the GroupWise login page
successfully if they use the Tomcat Standalone port: i.e.
The IIS logs do not show the redirection of the http requests
to the isapi_redirect.dll. This is a file that IIS uses to
redirect requests from IIS to Tomcat.
Resolution
There was an entry in the IIS manager for the default web
site to use isapi redirection for Tomcat. This
should not be necessary. After removing the entry, stopping
and restarting the World Wide Web Publishing Service and the Tomcat
5.5 Service, IIS and the GroupWise 7.0 Webaccess Application began
to function successfully.